Aberdeen service centre recruitment needed urgently - Macdonald

North East Labour MSP Lewis Macdonald will today call on the Scottish Government to back an HM Inspector of Constabulary report recommendation for vacancies at the North East's 101 service centre in Bucksburn to be filled.

Recruitment was halted in January 2014 when the closure of the facility was announced by Police Scotland, and this has left both the service centre and the 999 control room desperately understaffed as staff leave to find alternative employment with a more secure future.

Speaking ahead of today’s Ministerial statement on policing, Lewis Macdonald said:

“The HMICS interim report on call handling is clear – Police Scotland have allowed staff numbers at the Bucksburn service centre and elsewhere to dwindle before putting in place an adequate alternative.

“New recruits are urgently needed to relieve the pressure on staff and to ensure that the public are able to speak to a local operator when they call to report a crime.

“Whether Police Scotland will be able to find anyone interested in a job that may only last a few months is another matter.

That is why Ministers should abandon plans to close the service centre and the city’s 999 control room.

It is the only way to ensure staff recruitment and in turn to guarantee that the public is getting the service it needs.

“The uncertainty surrounding the future of call handling in Scotland is affecting staff morale and damaging public confidence in the police.

Decisive action must be taken to ensure that confidence is restored across Scotland, not just in the Central Belt.”


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